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  • Montréal

    1130 Sherbrooke Street West
    Suite 1500
    Montréal, Québec H3A 2M8
    Canada

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • New York

    16 West 36th Street
    2nd Floor
    New York, New York 10018
    United States

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • Singapore

    75 High Street
    Singapore 179435
    Singapore

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

Contact

  • Montréal

    1130 Sherbrooke Street West
    Suite 1500
    Montréal, Québec H3A 2M8
    Canada

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • New York

    16 West 36th Street
    2nd Floor
    New York, New York 10018
    United States

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • Singapore

    75 High Street
    Singapore 179435
    Singapore

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

Partners

Plusgrade powers over 70 leading travel partners across six continents.
With proven success across every region, type of carrier and market,
the Plusgrade network is global and growing.

Asia-Pacific

Viewing 18

Uniworld

Los Angeles, United States

Through our Category+ program, you now have the opportunity to elevate your cruise experience by placing an offer to upgrade your existing stateroom ahead of your departure.

Air Astana

Almaty, Kazakhstan

MyUPGRADE

Our innovative upgrade tool MyUPGRADE, enables you to take your chance and bid for an upgrade from Economy Class to Business Class.

Air China

Beijing, China

Bid for Upgrade

If you are holding qualified Economy Class tickets on Air China, you can make us an offer for the upgrade to Business Class. You decide how much you are willing to pay to experience the comfort, convenience and luxury of our business class.

Air New Zealand

Auckland, New Zealand

OneUp

OneUp makes it easy to request a cabin class upgrade when you’re booked on an Air New Zealand ticketed and operated international flight.

“More customers are enjoying our premium cabins and we’re getting more revenue.” 

– Head of Customer Loyalty at Air New Zealand

Air Niugini

Port Moresby, Papua New Guinea

 

PX Plus

PX Plus provides the opportunity to submit a bid for your chance to fly in business!

Aircalin

Noumea, New Caledonia

My Plusgrade

Aircalin offers you the opportunity to discover the new service My Plusgrade. Make us an offer by placing a bid and win an upgrade to Business class.

ANA

Tokyo, Japan

Bid My Price

Cathay Pacific

Hong Kong SAR, China

Upgrade Bid

A chance to enjoy a higher cabin class. More space, more cuisine choice, more service, and more perks mean a truly superior travel experience. With our new Upgrade Bid feature, eligible Economy and Premium Economy bookings on Cathay Pacific or Cathay Dragon flights have a chance to move one cabin class higher.

Fiji Airways

Nadi, Fiji

Bula Bid

Enjoy a more comfortable and convenient flight. Make us an offer for a chance to fly business class at your price.

Garuda Indonesia

Jakarta, Indonesia

BidUpgrade

Use our innovative BidUpgrade request system for the chance to upgrade from Economy class to Business Class or Business class to First Class in accordance with the amount you’re willing to pay to upgrade.

Japan Airlines

Tokyo, Japan

Philippine Airlines

Manila, Philippines

Mypal Upgrade

Take your flying experience to the next level when you bid for an upgrade to Business Class or Premium Economy Class!

Qantas

Sydney, Australia

Bid Now Upgrades

Bid Now Upgrades is available by invitation only for selected Qantas flights. If your booking is eligible to recieve a Bid Now Upgrade invitation, you have the opportunity to make an upgrade offer to a more premium cabin.

 

“Our partnership with Plusgrade has over-delivered on customer engagement and continues to deliver meaningful ancillary revenue.”

– Manager, Ancillary Revenue at Qantas

Royal Brunei

Bandar Seri Begawan, Brunei

RB Upgrades

RB Upgrades allows RB’s economy class passengers with eligible tickets to make an offer for an upgrade to Business Class seat. If you are eligible, you will receive an email invitation as early as 10 days before scheduled departure.

Singapore Airlines

Singapore

MySQUpgrade

Get there in greater style and comfort. Bid for an upgrade to Premium Economy Class or Business Class, and enjoy more legroom, food and beverage choices, as well as priority check-in and baggage handling. Best of all, you set a price you’re comfortable paying. You’ll only be charged if your bid is successful.

SriLankan Airlines

Katunayake, Sri Lanka

Upgrade

Upgrade is SriLankan Airline’s latest value added service that offers you the opportunity to indulge in Business Class comforts. All you have to do is to place your bid online after purchasing your ticket and stand a chance to obtain an upgrade.

“The Plusgrade team was very supportive from the initiation of the project, during implementation and post cutover. The product stability and customer support can be rated as ‘high’. The professional and friendly communication and actions were identified as very positive factors. Their agility to do changes on client requests is appreciable.”

– Chief Network Engineer at SriLankan Airlines

Virgin Australia

Brisbane, Australia

UpgradeMe

Virgin Australia guests with an eligible fare may be able to submit an offer for the chance to upgrade to a higher cabin class on eligible Virgin Australia flights.

Vistara

New Delhi, India

“Our new upgrade program is expected to play a major role in building passenger confidence and loyalty in the long term. More passengers will have access to the personal space, comfort, privacy, and high-end service that come with a premium experience. These are all things that our travelers are looking for as they consider returning to the sky.”

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